Real People, Real Experiences, Zero Judgement

At My Black Dog, our volunteers are at the heart of everything we do. Each one has lived through their own mental health challenges, so they truly understand what it’s like to struggle. Through our anonymous online chat, they’re here to listen, offer support, and create a safe, judgment-free space for real conversations.

No scripts, no pressure, just REAL PEOPLE. REAL EXPERIENCES. ZERO JUDGEMENT.

Volunteer With Us

These are real my black dog volunteers not actors

Join Our Volunteers

If you’ve experienced mental health challenges and want to give back, volunteering with My Black Dog lets you support others through our anonymous online chat. Lend a hand, listen, and make a real difference—get in touch to find out more

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Join The Pack

Volunteer Requirements

We are looking for volunteers who have experienced their own journey with mental health and who are in a strong position to support others. We ask that our volunteers:

Are strongly committed to helping others

Have experienced mental health issues in order to relate to those seeking help

Be willing to talk about their own experiences

Are 18+ years old

Can volunteer 2-3 hours a week from home

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FAQs

Someone to talk to

Where do I volunteer from?

You can volunteer from the comfort of your own home, supported by the My Black Dog pack virtually.

What technology is required to volunteer?

All you need is a computer or tablet and a wifi connection and you are good to go.

Is there a minimum age to volunteer?

Volunteers must be 18+ in order to join the My Black Dog pack

What does the weekly time commitment look like?

Volunteering shifts are normally 2-3 hours long and the service is open evenings and weekend.

What does the recruitment process look like?

If you're interested in joining the pack, fill in our application form and a member of the team will be in touch. Normally the first stage is an informal chat so we get to know you and explain how volunteering works. The on-boarding process involves an online induction session, DBS check and two references before getting started.

What training will I get?

Our online induction sessions show you how to use the software, what a web-chat may look like and tips and tricks for volunteering in order to prepare you for your first shift.

What support will I get whilst volunteering?

Webchats about mental health can be daunting, so you will have access to a shift Leader and Mentor for every shift, who are there to support you and offer guidance. MBD staff are also on hand for extra support.

I have a full time job/other commitments during the day, can I still volunteer?

Of course! Most evenings My Black Dog is online weekdays 5-10pm and Sundays 7-10pm so there are shift times to suit all availability.

I have more questions that aren't covered here

We are an open book and happy to talk through any queries you have. Please contact info@myblackdog.co for any further advice and support.

Still have questions?

Reach out, we’d love to chat about volunteering with us!

CONTACT